Thomson Confinement Food Home Delivery

FAQ

  • What does your package include?

    Our confinement food package includes island-wide home delivery (except Sentosa), each meal consists of meat, vegetable, soup, 1 fragrant white rice and red dates & longan tea. One set of Tiffin consisting of 3 containers and 2 thermo (for soup and red dates & longan tea) in a bag will be on loan to you daily for exchange during the delivery period. The last delivery will be in disposable containers.

  • What is the delivery time?

    Delivery Time: Lunch 11:00am to 2:00pm; Dinner 4:30pm to 7:30pm. Delivery charges are included in the package.

  • Is the meal for one person?

    Yes, the meal is enough for one person.

  • Is the meal suitable for post-surgery patient?

    Please consult your doctor first especially if you are under medication before placing order. For more information please call us at 63508848. Our operating hours are:
    Monday-Friday: 8:30am-5:00pm;
    Saturdays: 8:30am-11:00am or email us at info@thomsonbaby.com

  • Do you have vegetarian package?

    Sorry, we do not have vegetarian package.

  • Is the confinement food halal?

    Sorry, our Traditional Chinese Confinement Food is non-halal. However we have Halal Confinement Food packages as well. Please click on Confinement Food on the top menu and select Halal Confinement Food.

  • Do you have non-pork menu?

    Yes, on the product page, you may select non-pork menu. Dishes with pork will be replaced by either chicken or fish. Please note that repetition of dishes may be more frequent as a result of exclusion of pork.

  • I am allergic to nuts, can I take your confinement food?

    Sorry, our confinement food is not suitable if you are allergic to nuts.

  • I do not eat chicken, can you remove chicken from the menu?

    Sorry, we cannot remove chicken from our menu.

  • How does Menu Rotation work?

    Our menu consists of two cycles. First cycle is Day 1-10 and second cycle is Day 11-28. Your first meal may not start from Day-1 of the menu and is dependent on rotation. For example, if you start with Day-4, you will get Day 5,6,7,8,9,10 followed by Day-1,2,3 to complete the whole first cycle. After which, second cycle may start from Day-20, followed by Day 21-28 and back to Day 11-19.

    Please note that the menu may vary subject to unforeseen seasonal demands for ingredients. Please contact us if you need more information.

  • When do I receive Pig's Trotters Vinegar?

    Pig's trotters vinegar is served at lunch as soup item on Day-15 and Day-27 of our 28-Day Lunch and Dinner menu. If you order 10-Day Add-On pig's trotters vinegar, it will be served only in second cycle menu rotation, Monday-Saturday lunch, but will be deferred for Day-15 and Day-27 so that you do not end up with two servings. There is no serving of Add-On pig's trotters vinegar on Sunday.

  • Do I need to inform you to start delivering?

    Yes, please call us at 6350 8848 during office hour, or, email us at babyplanner@thomsonmedical.com, or, you may activate online in this web page by selecting Activate Meal Delivery from the top menu. We shall call you to confirm the delivery date and time. Please allow up to two working days from the day you inform us to deliver your first meal.

  • Do you deliver on public holidays?

    We delivery daily EXCEPT Christmas Day, New Year Day and first & second day of Chinese New Year.

  • Can I request you to deliver certain meal to another address?

    We only allow change of delivery address once. Please inform us two working days in advance.

  • Can I postpone my meal?

    Sorry, we are unable to postpone your meals, unless there is medical condition accompanied by doctor's letter. In such case, postponement is allowed for a maximum of 2 days only. Please call us at 63508848 during office hours. Our operating hours are:
    Monday-Friday: 8:30am-5:00pm;
    Saturdays: 8:30am-11:00am

  • Who should I contact for more information?

    For further assistance, please call ParentCraft Shop at 63508848. Our operating hours are:
    Monday-Friday: 8:30am-5:00pm;
    Saturdays: 8:30am-11:00am or email us at info@thomsonbaby.com

  • Who should I contact after office hours?

    For further assistance after office hours, please PM us on our ThomsonBaby.com Facebook Page here.

常见问题

  • 月子餐配套

    我们提供全岛(除了圣淘沙)送餐服务, 每餐含两菜(肉或鱼)一汤(炖汤), 一份米饭和龙眼红枣茶。我们每餐借出1个送餐袋,3个保温容器和2个保温瓶(汤和茶),吃后把剩余的倒掉,不需要清洗容器。最后一餐则用一次性容器。

  • 送餐时间

    午餐: 10:00am到 1:00pm; 晚餐:4:00pm 到 7:00pm。配套已含送餐收费。

  • 套餐是供一个人食用吗?

    是的,只供妈妈食用。

  • 月子餐適合手术后病人食用吗?

    虽然我们用的是一般的中药,不过如果您有服用药物,请您先咨询您的医生。如需更多详情,请联络我们 64508848 或电邮 info@thomsonbaby

  • 有无素食配套?

    对不起,我们没有素食配套。

  • 月子餐符合清真食品标准吗?

    对不起,我们的中式月子餐不是清真食品。不过,我们也有清真月子餐。请点击网站上边Confinement Food 选择Halal Malay 下边的选项了解详情。

  • 有沒有无猪肉的菜单?

    有的。在产品页面下边的Preference Tab, 您可以选择无猪肉菜单,我们将以鸡肉或鱼肉替代。由于无猪肉,相同菜肴可能会更频密,请您见谅。

  • 我对豆类敏感,可以食用你们的月子餐吗?

    对不起,如果您对豆类敏感,我们的月子餐不适合您。

  • 第一餐是不是菜单上第一天的套餐?

    我们的菜单是康盛中医设计的。前10天是比较清淡的食物,后面18天就比较多样化,比如增加猪脚醋。您的第一餐不一定是根据菜单上的第一天的餐,可能是第6天,然后顺序7,8,9,10,1,2,3,4,5。接着开始后18天,可能是第17天,然后18,19,20-28,11,12-16。如果想了解更多详情,欢迎联络我们。

  • 有几份猪脚醋?

    菜单里第15天和第27天的午餐是猪脚醋,取代炖汤。您可以上网购买额外10份。这份额外的猪脚醋会在星期一至星期六的午餐送上,除了:星期天,第15天和第27天。

  • 如何通知开始送餐?

    请提前两个工作日通知我们。办公时间电话:63508848,或电邮: babyplanner@thomsonmedical.com。您也可以在这个网页Activate Meal Delivery选项里通知送餐,我们会在隔天工作日早上联络您确定具体送餐日期。

  • 公共假期有没有送餐?

    以下公假没有送餐:圣诞节、元旦、农历新年初一和初二。

  • 可不可以送餐到另一个地址?

    我们允许一次更改送餐地址。请提前两个工作日通知我们。

  • 可不可以延缓送餐?

    如果是医生证明的医疗原因,我们可以延缓。请提前两个工作日通知我们。

  • 联络我们

    欲了解更多详情,请联络康盛医院 ParentCraft Shop 电话:63508848. 服务时间:
    周日: 8:30am-5:00pm;
    星期六: 8:30am-11:00am 或电邮:babyplanner@thomsonmedical.com

  • 下班时间联络我们

    请到我们的脸书专页私讯我们 <点击>

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